PalmPay has won the Digital Payments Platform of the Year award at the 2026 BusinessDay Banks and Other Financial Institutions (BAFI) Awards. This award highlights the company's role in growing digital payments and promoting financial inclusion in Nigeria.
The BAFI Awards took place on 9 October 2026 at the Civic Centre in Lagos. Frank Aigbogun, the well-known publisher and co-founder of BusinessDay, presented the award to PalmPay.
Since its launch in Nigeria in 2019, PalmPay has created a digital financial services system. This system allows customers to make payments, pay bills, and access other financial services. The company serves over 35 million users in Nigeria, backed by a wide network of merchants and agents that facilitate digital transactions across the country.
Chika Nwosu, Managing Director of PalmPay Nigeria, shared thoughts on the award. He said it shows the company’s dedication to building financial services that meet the everyday needs of Nigerians.
“We are honoured to receive the Digital Payments Platform of the Year award at the BAFI Awards. Digital payments have become an important part of how Nigerians manage their finances, run businesses, and carry out everyday transactions. This award reflects our continued commitment to making financial services more accessible, reliable, and secure for the millions of customers who use PalmPay every day.”
Nwosu also mentioned that “As the industry continues to advance financial inclusion, our responsibility goes beyond enabling transactions. At PalmPay, we want to give customers the tools, information, and support they need to use these services confidently and securely.”
PalmPay's dedication to consumer protection is clear in its ongoing PalmPay Dey For You campaign. This campaign educates customers about the platform’s security features and promotes safer digital financial habits.
The timing of this award connects security, trust, and financial inclusion. As more Nigerians shift their financial activities online, trust in the safety of digital transactions becomes key for adoption. By enhancing customer protection while ensuring access and convenience, PalmPay can help create a space where more people feel secure joining the digital economy.
PalmPay stated it will keep investing in technology, security, and customer experience. The goal is to expand access to reliable financial services in Nigeria and other markets.
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